The Western Railway (WR) is ready to pilot digital lounges at choose long-distance categorical prepare stations, modelled after the consolation and comfort of airport lounges, to make the ready time for passengers, significantly for long-distance travellers, extra environment friendly.
Initially, Mumbai Central and Borivali stations within the Mumbai suburban space, and Surat and Vadodara stations in Gujarat will function these lounges. The lounge facility will probably be developed instead of current ready areas with upgraded amenities for customers.
“Practice passengers usually arrive one to 2 hours earlier than their scheduled departure. The lounge will present them with a productive and comfy house throughout this wait,” mentioned a Western Railway official.
In line with the official, the lounges will supply a noise-free surroundings the place passengers can chill out, work, or wait for his or her trains in consolation. The lounges will probably be outfitted with amenities resembling charging stations for laptops, mobiles, and different devices, and meals providers. Nevertheless, the plan remains to be at a conceptual stage.
Moreover, the lounges are anticipated to be operated by non-public service suppliers appointed by Western Railway. These operators will supply the providers on an hourly foundation, permitting commuters to entry the lounges for an affordable charge.
If the pilot mission is profitable and receives constructive suggestions, WR plans to increase the idea to different main suburban stations with ample house, resembling Andheri and Bandra.
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