Pune airport strikes up from 76th to 74th place in ASQ rating | Pune Information

The Pune Airport had slipped from 71st to 76th within the ASQ rankings throughout Q2 (April-June).

Out of the 31 parameters assessed within the survey, Pune Airport confirmed enchancment in most classes, together with ease of entry to the airport, ease of navigation contained in the terminal, and strolling distance throughout the facility.

Nonetheless, three parameters noticed a decline in comparison with the earlier quarter. These embody the worth for cash of the chosen mode of transport (together with parking amenities), ready time at border/passport management, and ease of connecting to different flights.

On the decline in rankings within the worth for cash of the chosen mode of transport parameter, Pune Airport Director, Santosh Dhoke, stated, “We cost solely Rs 60 for half-hour of parking, in comparison with different personal airports like Delhi and Mumbai, the place they cost Rs 250 for half an hour.”

On the ready time at border/passport management, Dhoke stated that whereas different airports name passengers 4 hours previous to departure, in Pune, it’s simply two hours, of which passengers usually spend 30 to 45 minutes within the course of.

“Based on the service degree settlement, it takes round 30 to 45 minutes to totally examine the credentials of passengers. If we don’t try this correctly, the method of figuring out passengers turns into extra difficult sooner or later,” he defined.

The distinction between the ASQ rankings for Q2 and Q3 is 0.03, whereas the distinction within the ASQ score for Q3 2024 in comparison with the MOU goal is 0.13.

The MOU goal set for a superb score in 2019-20 was 4.68 on a five-point scale. “The world common ASQ score on this quarter is 4.32, whereas Pune Airport has 4.84, indicating a a lot better efficiency than the worldwide common,” added Dhoke.