Transcript
Ooredoo is likely one of the world’s largest cell telecommunications firms, with over 164 million prospects throughout 12 international locations. Hilal Mohammed Al Khulaifi if Ooredoo’s Group Chief Authorized, Regulatory and Governance Officer; he explains how the corporate’s governance has advanced it has grown, its dedication to sustainability, and what the “DNA of Ooredoo” means for its future.
World Finance: Ooredoo is likely one of the world’s largest cell telecommunications firms, with over 164 million prospects throughout 12 international locations. I’m with Hilal Mohammed Al Khulaifi; Ooredoo’s story is one in every of actual speedy regional enlargement – how has your governance modified and advanced as you’ve grown into nation after nation?
Hilal Mohammed Al Khulaifi: Effectively increasing into a number of international locations has been an thrilling journey for Ooredoo. However it’s additionally posed some challenges when it comes to governance.
To make sure uniformity whereas permitting native execution, we tailored a centralised framework. Which means core governance ideas stay the identical, however there may be flexibility to adapt to native laws and cultural norms.
To get numerous views, we expanded our board to incorporate consultants with worldwide expertise. We additionally depend on state-of-the-art expertise for real-time monitoring throughout completely different markets.
Furthermore, stakeholder engagement is essential to us, and we attempt to work together carefully with native governments, communities, and NGOs.
World Finance: How is Ooredoo working to grow to be extra sustainable – each financially and environmentally?
Hilal Mohammed Al Khulaifi: Sustainability is a core worth for Ooredoo.
We’re taking steps to diversify our income by including digital companies like cloud computing and IoT, and conventional telecoms companies.
We now have a well-defined risk-assessment technique to mitigate any market instability.
To scale back our impacts on the setting, we’re working in direction of decreasing our carbon footprint. We’re rising our utilization of renewables to energy our information centres, and implementing efficient e-waste administration programmes.
Our intention is to make a optimistic contribution, not simply to our stability sheet, but additionally to the planet.
World Finance: And searching ahead, what are your hopes and ambitions for the corporate?
Hilal Mohammed Al Khulaifi: Trying forward, the sky is the restrict. I see Ooredoo changing into a market chief in each nation we function – not simply in numbers, but additionally in buyer satisfaction and innovation.
The digital transformation is in full swing, and we wish to be the go-to digital options supplier for each shoppers and companies.
Sustainability will stay a cornerstone, with a objective to grow to be a zero-carbon firm by 2030.
We additionally wish to guarantee that our workforce is as numerous and inclusive because the market we serve.
Our guiding ideas stay buyer focus, innovation, integrity, and social duty. These aren’t simply phrases; they’re the DNA of Ooredoo.
