WASHINGTON — An government at cybersecurity firm CrowdStrike apologized in testimony to Congress for sparking a worldwide expertise outage over the summer time.
“We let our clients down,” mentioned Adam Meyers, who leads CrowdStrike’s risk intelligence division, in a listening to earlier than a U.S. Home cybersecurity subcommittee Tuesday.
Austin, Texas-based CrowdStrike has blamed a bug in an replace that allowed its cybersecurity methods to push dangerous knowledge out to tens of millions of buyer computer systems, setting off a world tech outage in July that grounded flights, took TV broadcasts off air and disrupted banks, hospitals and retailers.
“We’re deeply sorry and we’re decided to stop this from ever occurring once more,” Meyers advised lawmakers.
CrowdStrike’s defective software program replace crashed about 8.5 million computer systems working Microsoft’s Home windows working system.
Meyers mentioned he needed to “underscore that this was not a cyberattack” however was, as an alternative, brought on by a defective “rapid-response content material replace” centered on addressing new threats. The corporate has since bolstered its content material replace procedures, he mentioned.